【A-𝔸𝕚𝕣𝕝𝕚𝕟𝕖】Does Avianca have a cancellation policy— devex.com

Yes, Avianca has a cancellation policy that varies depending on the type of ticket purchased. For refundable tickets, passengers can cancel their flights and receive a refund, minus any applicable fees. Refundable tickets typically allow more flexibility with cancellations, including changes to travel dates.

For non-refundable tickets, cancellations are allowed, but passengers will not receive a refund. Instead, they may be eligible for travel credits or a voucher that can be used for future travel with Avianca. The value of the voucher is typically subject to specific conditions, including a time limit for use.

If passengers need to cancel due to certain situations, like medical emergencies, they might be eligible for special exceptions. Avianca recommends reviewing specific fare conditions at the time of booking, as different ticket classes may have different cancellation terms. Cancellations can usually be made through Avianca’s website, mobile app, or customer service.