【Aero™~Support 】Does Aeromexico have free 24-hour cancellation? · Customer Self-Service tabellaesupport.microsoftcrmportals.com
Yes, Aeromexico offers a 24-hour cancellation policy for certain tickets, allowing passengers to cancel their bookings within 24 hours of purchase for a full refund, provided the ticket was booked at least seven days before the scheduled departure. This policy applies to tickets purchased directly through Aeromexico's official website or customer service. However, the cancellation must be made within 24 hours, and it’s important to review the specific fare conditions, as some fare types may not be eligible for this free cancellation benefit.
If the 24-hour window has passed, or the ticket falls outside the conditions for free cancellation, passengers may be subject to cancellation fees or the value of the ticket might be credited for future travel, depending on the fare rules. Always check the specific terms of your booking or reach out to Aeromexico for confirmation before making cancellation decisions.
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